The Role and Trust Toward World Health Organization (WHO) in Managing Covid-19 Pandemic: Network and Text Analysis in @Who Twitter

The purpose of this study is to analysis the role and trust toward World Health Organization (WHO) in managing Covid-19 pandemic, through social media twitter. This research compare network public on a three (3) different time period. employs method text @WHO twitter account. Researcher used Netlytic Gephi Software retrieve data calculate statistic. Data based 3 period, they are, 27 February, 20 March, 9 April 2020. More than 7500 node 15.000 edges were collected for research. result suggests that account very large, but not fully utilized. lack information disclosed by WHO their Twitter one-way communication, have resulted many negative accusations pandemic. most frequent accusation directed inability Dr. Tedros Pandemic, China are collaborating hiding pandemic pretence politic China. has become attention seeking however organization yet carry out two-way communication answering question them. sought see as an responsible Pandemic comparing period analyse content message towards WHO.